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Privacy Policy
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Our privacy policy explains how our plumbing company collects, uses, shares, and protects the personal information you provide when scheduling services, requesting estimates, or interacting with us online or by phone. We may collect contact details (name, address, phone number, email), service location and access information, billing and payment data, photos or videos of work sites, records of service history and communications, and device or usage data (including cookies and IP addresses) to help dispatch technicians, diagnose problems, process payments, maintain warranties, and improve our services. We may share necessary information with trusted third parties such as payment processors, insurance partners, subcontractors, and service platforms to fulfill your request, but we do not sell your personal information. We implement reasonable administrative, technical, and physical safeguards to protect your data and retain information only as long as needed for business, legal, or tax purposes. You have rights to access, correct, or request deletion of your personal information and to opt out of marketing communications; please contact us using the contact information provided on our website to exercise these rights. We do not knowingly collect personal information from children under 13. We may update this policy from time to time; any material changes will be posted on our website with an updated effective date. If you have questions about our privacy practices, please contact our privacy representative before sharing sensitive details about your property or payment information.